The recent online fraud on the ICICI Bank customers is a wake-up call for all those people who use either debit or credit cards or rely on online banking for their day-to-day transactions. Scores of people with ICICI bank accounts in Mumbai were robbed of their money through card skimming. For SBI account holders, the bank has given a list of dos and don’t to help customers prevent any such untoward incident.
Useful tips to prevent any phishing attack
— Ensure that the URL in your browser address bar begins with “https”.
— The address or status bar displays the padlock symbol. Click the padlock to view and verify the security certificate.
— The address bar turns green indicating that the site is secured with an SSL Certificate that meets the Extended Validation Standard.
(SSL is compatible for IE 7.0 and above, Mozilla Firefox 3.1 and above, Opera 9.5 and above, Safari 3.5 and above, Google Chrome).
Beware of Phishing attacks
— Phishing is a fraudulent attempt, usually made through email, phone calls, SMS, etc seeking your personal and confidential information.
— State Bank or any of its representatives never sends you email/SMS or calls you over the phone to get your personal information, password or one time SMS (high security) password.
— Any such e-mail/SMS or phone call is an attempt to fraudulently withdraw money from your account through Internet Banking. Never respond to such an email/SMS or phone call.
— Report immediately on firstname.lastname@example.org if you receive any such email/SMS or Phone call. Please lock your user access immediately, if you have accidentally revealed your credentials. Click here to lock.
— Never disclose via text message any personal information, including account numbers, passwords, or any combination of sensitive information that could be used fraudulently. Use caution if you receive a text message expressing an urgent need for you to update your information, activate an account, or verify your identity by calling a phone number or submitting information on a web site.
— These messages may be part of a phishing scam conducted by fraudsters to capture your confidential account information and commit fraud.
— Get in the habit of looking at a website’s address line and verify if it displays something different from the address mentioned in the email.
— Regularly update your computer protection with anti-virus software, spyware filters, e-mail filters and firewall programs.
— As a general rule, be suspicious when receiving any unsolicited incoming communication/phone call asking your personal or financial information or asking to update them on a site. Contact your Bank directly through official channels available to verify the authenticity of those calls.